IMPORTANT INFORMATION FOR ACTION SPREE MEMBERS
Please read all of this message, as it is very important information regarding your Action Spree account.
We have received many emails over the past few months needing help accessing our site and downloading products. We wanted to find a simpler way to make our site work for you. So, as you may have noticed, we have recently changed website for a more user-friendly interface for our store.
Because of this, the website is running a bit differently. You will no longer be able to log in and download products individually like you could in the past. But don't worry! You will still be able to receive everything you have paid for with your membership fees.
Here's how our new site works:
Instead of releasing new products every week, we have combined all of the weekly new releases into one monthly bundle. Our new system will release this bundle of editing goodies each month - just once a month.
Non-members will be able to come to our store and purchase these bundles a la carte, without having to sign up for a subscription and make recurring payments.
If you are a current paying member, you will be able to receive links to download new Action Spree products directly to your email. Each month, when we release new products, the bundle will be emailed to you and you can download it directly from that email. No need to come to the site and purchase anything, as you are able to keep the benefits of your old membership. This means that you will continue to pay your monthly, bi-yearly, or yearly fee (depending on your membership level) and we will continue to deliver amazing editing products to you. We have also sent out a bundle of all of our products that we've EVER offered on our site to your email as a thank you for being such an awesome member! If you lose any products or need to reinstall them, you can email us and we will re-send them.
Of course, if you would rather cancel your recurring payments and purchase products a la carte, we will be more than happy to help you with that process. To cancel your subscription, email us directly at firstname.lastname@example.org and we can take care of this for you. Please Note: Once you cancel your membership, we will not be able to re-subscribe you.
If you have any questions, please contact us.
Thank you! :)